Spectra Sensory Clothing. What is your Returns Policy?
You can send your order back to us in its original condition with proof of purchase within 28 days for a full exchange or refund.
If the item you purchased was a sale item then please return within 14 days to receive a refund.
How can I return an item?
At our Showroom: You can return your order by dropping it off at our Belfast Showroom, where we will issue you a refund.
Through the Post: If you have shopped online just fill in the exchanges and returns form on the bottom of your invoice. Without the copy of both of your receipts we will be unable to issue a monetary refund if one is due. Your statutory rights are not affected. Then just drop it off at your local Post Office with our address on it and pop your parcel into the post. It’s a good idea to ask for a proof of posting certificate from your Post Office. This will cover you if your parcel gets lost in the post.